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Course Provisions 
Self Study Expectations

The Serve It Safely®  course covers a broad spectrum of information.  For the one day food manager's course, it is essential that each participant spend the appropriate time (approximately 8 hours) of independent review of the ServSafe Manager Coursebook.  It is recommended that students complete the exercises throughout each chapter as well as the study questions at the end of each section of the text.  

Class and Testing Materials Required 
Participants must bring all required items or they will not be permitted to take the class and exam.
The certification examination begins immediately following the completion of class.  
Participants must be prepared.

Serve It Safely One or Two Day Course
  • Photo Identification for ServSafe exam admittance
  • Two-#2 Pencils
  • ServSafe Essentials Coursebook and Answer Sheet 
  • On Site - affidavit signature confirming that you have completed at least 8 hours of home study


Home Study Course, On-Line Course Completion, 
Re-testing:  with Classroom Testing
  • Photo Identification for exam admittance
  • Two #2 Pencils
  • On Site--affidavit signature confirming you have completed the appropriate study requirements (not needed if student has completed Serve It Safely on-line course)

On-Line Course with Serve It Safely
  • Students who have purchased and completed the on-line course through Serve It Safely should contact us when ready to take the exam.
  • Students can take the on-line exam or the written exam.
  • Both options require student to set up a testing time with Serve It Safely.
  • Written exam results are provided in 7-10 business days
  • On-line exam results are instantaneous upon completion of the exam.



Course Cancellation  
Transfer Policy

​Remote Class Agreement

All registration fees must be paid in full  prior to the course date.  No on site registration fees will be accepted unless prior arrangements have been made with your instructor.  Course books will not be sent to students unless payment in full is made at least 10 days prior to the class.  Cancellations made 15 or more days prior to the scheduled class will be refunded in full unless transfer to another class is requested.  Full refunds for registration cancellations made 15 or more days prior to class will be made only when all materials are returned to Serve It Safely by traceable means, unopened and reusable as determined by Serve It Safely.

Cancellations made up to and including 14 days prior to the class date will be charged a $50 cancellation fee for individual student registrations.    Refunds will be made only after all materials are returned by traceable means, unopened and reusable, as determined by Serve It Safely. For group remote classes cancelled a $200 cancellation fee will apply.  
If a student is unable to attend his/her scheduled class, they may send a replacement student with no transfer cost.  Notify SIS via e-mail of this change.   All materials and instruction information should be passed on to the new student, as no additional materials will be provided to the replacement student.  Should materials be requested of SIS by the replacement student, appropriate material charges will apply.  


If a student is unable to attend the registered class, a space will be held in the system for a period of 6 months.   They may reschedule at any time during that six month period without additional charge. Once that six month time frame has elapsed, all fees are forfeited to SIS and registration in another class will be charged the current fee.

Failure to report for a scheduled class will result in forfeit of all fees to Serve It Safely


Remote Classes


We'd be happy to visit your location to provide an on site class.  please refer to our procedures for more information:   

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